Privacy Policy

1. Scope

This Privacy Policy explains how PropFirmConnector collects, uses, discloses, stores, and protects information when you visit the website, purchase a subscription, use license access, interact with support, follow affiliate links, or use related services.

By using PropFirmConnector, you agree that information may be handled as described in this Privacy Policy.

2. Information We Collect

The information collected depends on how you interact with the service. Categories may include:

• Contact information, such as name, email address, company name, and support messages.
• Subscription information, such as plan, device limit, subscription status, billing status, and checkout metadata.
• Stripe identifiers, such as Stripe customer ID, subscription ID, price ID, invoice status, and payment status.
• License information, such as license status, active subscriptions or entitlements, device or machine identifiers, activation history, and entitlement records.
• Affiliate information, such as referral codes, campaign links, partner identifiers, and attribution metadata.
• Technical information, such as IP address, browser, device type, operating system, referring URL, pages viewed, timestamps, and approximate location derived from IP address.
• Analytics and advertising information, such as page views, checkout intent events, session behavior, heatmaps, and campaign performance data.

3. Information You Provide

You may provide information directly when you contact support, purchase a subscription, manage billing, submit a form, request help, participate in an affiliate relationship, or otherwise communicate with PropFirmConnector.

4. Payments and Subscription Billing

Payments are processed by Stripe. PropFirmConnector does not store raw payment card numbers on this website. Stripe may collect and process payment details, billing addresses, tax information, authentication information, fraud prevention signals, invoices, receipts, and related payment data according to Stripe's own terms and privacy policy.

PropFirmConnector receives and uses limited Stripe-related data needed to manage the subscription and provision license access, including customer ID, subscription ID, price ID, selected device plan, payment status, and subscription status.

5. License Provisioning

Subscription data may be processed through Firebase, Stripe, Netlify, and related providers to create, update, suspend, or revoke license access. This may include sending stripePriceId, stripeQuantity, stripeCustomerId, stripeSubscriptionId, and stripeSubscriptionStatus to the licensing backend.

6. Cookies, Local Storage, and Similar Technologies

PropFirmConnector may use cookies, local storage, pixels, tags, scripts, and similar technologies to keep the website working, remember affiliate referrals, measure traffic, understand page performance, improve checkout flows, and support advertising attribution.

For example, referral codes from links such as ?ref=partnercode may be stored in your browser and passed into Stripe metadata if you start checkout.

7. Analytics, Advertising, and Session Tools

PropFirmConnector may use Google Analytics 4, Meta Pixel, Microsoft Clarity, and similar tools. These tools may collect or receive technical and usage information, including page views, referring pages, browser and device information, session interactions, checkout intent events, and advertising attribution data.

Microsoft Clarity may provide session replay and heatmap-style information to help understand how visitors use the website. Sensitive payment fields are handled by Stripe and should not be entered directly into PropFirmConnector website pages.

8. How We Use Information

PropFirmConnector may use information to:

• Provide, maintain, secure, and improve the service.
• Create, update, suspend, or revoke license access.
• Process subscriptions, billing status, selected device plans, invoices, and checkout flows.
• Respond to support requests and administrative inquiries.
• Detect fraud, abuse, unauthorized access, and license misuse.
• Measure website traffic, guide performance, checkout intent, and advertising campaigns.
• Attribute affiliate referrals and manage partner relationships.
• Comply with legal obligations, enforce agreements, and protect rights.

9. How We Disclose Information

PropFirmConnector may disclose information to service providers and business partners that help operate the website, process payments, host the service, provide analytics, support advertising, provision licenses, prevent abuse, or provide customer support.

These providers may include Stripe, Firebase, Netlify, Google, Meta, Microsoft, and similar vendors.

Information may also be disclosed if required by law, legal process, security investigation, payment dispute, fraud review, merger, acquisition, financing, sale of assets, or to protect the rights, safety, and property of PropFirmConnector, users, or others.

10. Sale or Sharing of Personal Information

PropFirmConnector does not sell personal information for money. Some analytics, advertising, affiliate, and pixel-based tools may be considered "sharing" or targeted advertising under certain privacy laws. You can use browser controls, privacy extensions, platform ad settings, and available opt-out tools to limit some tracking.

11. Data Retention

PropFirmConnector keeps information for as long as needed to provide the service, maintain subscription and license records, comply with legal and tax obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business needs.

Retention periods may vary depending on the type of information, subscription status, payment status, account activity, legal requirements, and backup or audit needs.

12. Security

PropFirmConnector uses reasonable administrative, technical, and organizational safeguards designed to protect information. No website, network, payment flow, or storage system can be guaranteed to be completely secure.

13. Your Choices

You may have choices including:

• Managing cookies, local storage, and tracking preferences through your browser.
• Using platform controls offered by Google, Meta, Microsoft, Stripe, or other third-party providers.
• Contacting PropFirmConnector to request access, correction, deletion, or limitation of certain information.
• Canceling or managing a subscription through available Stripe billing tools.
• Choosing not to provide optional information, though some features may not work without it.

14. Privacy Rights

Depending on where you live, you may have privacy rights such as the right to request access, correction, deletion, portability, restriction, objection, or information about how personal information is used and disclosed.

To make a privacy request, contact support@propfirmconnector.com. PropFirmConnector may need to verify your identity and subscription relationship before completing a request. Some information may be retained where permitted or required by law, such as billing records, security records, fraud prevention records, tax records, or records needed to enforce agreements.

15. Children

PropFirmConnector is not intended for children under 13, and the service is not directed to children. If you believe a child has provided personal information, contact support@propfirmconnector.com.

16. International Visitors

PropFirmConnector is operated for a United States-based business context. If you access the service from outside the United States, your information may be processed in the United States or other countries where service providers operate.

17. Third-Party Websites and Services

The website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own privacy policies, not this Privacy Policy.

18. Changes to This Privacy Policy

PropFirmConnector may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of the service after an update means the updated policy applies.

19. Contact

Privacy questions and requests can be sent to support@propfirmconnector.com.