Legal

Terms of Service

Last updated: May 6, 2026

1. Acceptance of These Terms

These Terms of Service govern your access to and use of PropFirmConnector, including the website, software licensing services, subscription features, documentation, support resources, and related services. By accessing the service, creating an account, purchasing a subscription, or using any license issued through PropFirmConnector, you agree to these Terms.

2. The Service

PropFirmConnector provides subscription-based access to software licensing and related setup resources for trading software workflows. Subscription status and checkout details may be used to determine active license access available to a customer.

PropFirmConnector may modify, improve, suspend, or discontinue parts of the service at any time, including features, integrations, documentation, pricing, and availability.

3. Accounts and Eligibility

You are responsible for maintaining the accuracy of account, billing, and contact information associated with your subscription. You are also responsible for safeguarding account credentials, license keys, device access, and any administrative access connected to your account.

You may not use the service if you are prohibited from doing so under applicable law or if your use would violate any agreement, platform rule, prop firm rule, broker rule, or third-party service requirement that applies to you.

4. Subscriptions, Licenses, and Billing

PropFirmConnector is sold as a subscription service. Payments are processed by Stripe. By purchasing a subscription, you authorize recurring billing according to the price, billing interval, quantity, taxes, and other terms shown at checkout.

Subscription details control the licenses or entitlements that may be provisioned. If you increase or decrease the subscription quantity, license access may be created, updated, reduced, suspended, or revoked to match the subscription state.

Subscription status, payment status, subscription quantity, Stripe customer ID, Stripe price ID, and Stripe subscription ID may be used by PropFirmConnector or its automation providers to provision and manage license access.

5. Cancellations and Failed Payments

You may cancel a subscription according to the billing management options made available to you, which may include Stripe-hosted billing or customer portal tools. Cancellation may take effect immediately or at the end of the current billing period depending on the available billing settings and subscription configuration.

Failed, disputed, reversed, overdue, canceled, unpaid, or past-due payments may result in suspension, limitation, or termination of license access. PropFirmConnector is not responsible for losses resulting from suspended access due to billing failure or payment disputes.

6. Refunds

Unless otherwise stated in writing or required by law, subscription fees are non-refundable. PropFirmConnector may review refund requests at its discretion based on account status, provisioning history, support history, and the reason for the request.

7. License Grant

Subject to these Terms and payment of applicable fees, PropFirmConnector grants you a limited, revocable, non-exclusive, non-transferable license to access and use the service for your own internal business or personal trading-related workflows.

You may not resell, sublicense, share, lease, reverse engineer, bypass, tamper with, copy, scrape, overload, or misuse the service, licensing system, checkout flow, website, or documentation. You may not attempt to defeat device limits, license limits, access controls, or subscription enforcement.

8. Customer Responsibilities

You are responsible for your trading decisions, account configuration, platform setup, network connection, third-party accounts, credentials, software environment, device security, and compliance with any applicable trading program rules.

You agree not to use the service for unlawful activity, abusive automation, unauthorized access, credential sharing, fraudulent transactions, infringement, security testing without permission, or conduct that interferes with the service or other users.

9. Trading Risk and No Financial Advice

PropFirmConnector provides software licensing and related resources. It does not provide financial, investment, tax, legal, brokerage, exchange, prop firm, or trading advice. Trading futures, forex, equities, options, and simulated or funded trading programs involves substantial risk and may result in the loss of all or more than the initial investment.

You are solely responsible for evaluating trading risk, program rules, platform behavior, broker requirements, exchange requirements, and whether any trading-related software is appropriate for your circumstances.

10. Third-Party Services

The service may depend on or reference third-party products and services, including Stripe, Make.com, Firebase, Netlify, NinjaTrader, Rithmic, brokers, exchanges, data providers, and proprietary trading firms. PropFirmConnector does not control third-party services and is not responsible for their availability, performance, rules, pricing, data, credentials, account status, or changes.

NinjaTrader and Rithmic names may be used to describe compatibility or workflows. PropFirmConnector is not affiliated with, endorsed by, sponsored by, or approved by NinjaTrader Group, LLC, Rithmic, LLC, or any proprietary trading firm.

11. Affiliate and Referral Tracking

PropFirmConnector may use referral codes, affiliate links, cookies, local storage, checkout metadata, subscription metadata, or similar attribution methods. Referral tracking is used for attribution, reporting, and partner management, and does not change the subscription terms shown at checkout unless a discount or promotion is expressly applied.

12. Intellectual Property

PropFirmConnector, including the website, brand assets, software, license systems, content, documentation, design, text, graphics, code, and related materials, is owned by PropFirmConnector or its licensors and is protected by intellectual property and other laws.

You retain ownership of information you submit, but you grant PropFirmConnector the rights necessary to process that information to provide the service, manage subscriptions, provision licenses, provide support, prevent abuse, and improve the service.

13. Feedback

If you provide suggestions, ideas, bug reports, feature requests, testimonials, or other feedback, PropFirmConnector may use that feedback without restriction or compensation, unless a separate written agreement states otherwise.

14. Privacy

Your use of the service is also governed by the Privacy Policy. Payment information is processed by Stripe. PropFirmConnector does not store raw payment card numbers on this website.

15. Service Availability and Support

PropFirmConnector may provide documentation, email support, or other support resources, but does not guarantee uninterrupted availability, response times, compatibility with every platform version, or resolution of every issue. The service may be unavailable due to maintenance, updates, outages, third-party issues, or events outside PropFirmConnector's control.

16. Termination

PropFirmConnector may suspend or terminate access if you violate these Terms, fail to pay, misuse the service, attempt to bypass licensing controls, create risk for the service or other users, or use the service in a way that may violate applicable law or third-party requirements.

Upon termination, your right to use the service ends. Sections that by their nature should survive termination will survive, including payment obligations, intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute provisions.

17. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, PropFirmConnector disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

PropFirmConnector does not guarantee trading outcomes, account funding, prop firm approval, profitability, platform uptime, data feed availability, broker connectivity, or compatibility with every third-party product, platform, account type, or trading program.

18. Limitation of Liability

To the fullest extent permitted by law, PropFirmConnector will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, trading losses, loss of data, loss of account access, business interruption, or loss of goodwill.

To the fullest extent permitted by law, PropFirmConnector's total liability for any claim relating to the service will not exceed the amount you paid to PropFirmConnector for the service during the three months before the event giving rise to the claim.

19. Indemnification

You agree to defend, indemnify, and hold harmless PropFirmConnector from claims, damages, liabilities, losses, costs, and expenses arising from your use of the service, your trading activity, your violation of these Terms, your violation of third-party rights, your misuse of licenses, or your violation of applicable law or trading program rules.

20. Changes to These Terms

PropFirmConnector may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the service after updated Terms are posted means you accept the updated Terms.

21. Governing Law

These Terms are intended to be interpreted and enforced to the fullest extent permitted by applicable law. The governing law and venue for disputes may depend on the business entity or individual operating PropFirmConnector and should be confirmed before public launch.

22. Contact

Questions about these Terms can be sent to support@propfirmconnector.com.