- My Shark account uses Volumetrica or dxFeed.
- This guide applies to Shark’s TradeSea / Rithmic account option. Shark says its Volumetrica accounts cannot be connected or switched to TradeSea. Obtain the appropriate Rithmic account before using these steps.
- The Rithmic connection rejects my login.
- Use the Rithmic trading credentials issued by Shark Futures, preserving capitalization and avoiding extra spaces. A website or TradeSea sign-in is not necessarily the Rithmic trading login. If only platform sign-in details are available, ask the firm for the underlying Rithmic credentials before continuing.
- I cannot find Shark Futures in the System dropdown.
- Choose Rithmic Paper Trading (Chicago). The firm name is the name you give your connection, not a required named System option.
- The account or market data is missing.
- Check that the active Shark Futures account appears in R|Trader Pro and that all required agreements are complete. If it is missing there too, ask the firm to check account provisioning. If it appears there, verify PropFirmConnector device activation, the saved credentials, and the System setting in NinjaTrader.
Shark’s public Credentials walkthrough describes the TradeSea application login. If those details do not identify a Rithmic username, ask Shark for it before configuring NinjaTrader.