If the Lucid connection is not working
- Credentials work in Tradovate but fail in the Rithmic connection
- Check the data provider shown for the account in your Lucid dashboard. Tradovate/CQG credentials belong to the native route; changing the Rithmic System setting does not convert them.
- R|Trader Pro rejects the login
- Recheck the dashboard User ID and password, System LucidTrading and Gateway Chicago Area. Complete any outstanding agreements. Resolve a login rejected by R|Trader Pro with Lucid before changing NinjaTrader settings.
- A newly purchased account is processing or missing
- Lucid advises allowing 15–30 minutes during busy periods; some provider activations use scheduled windows. If the account remains unavailable, send Lucid support your email, order ID and platform/provider so they can check activation.
- R|Trader Pro works, but NinjaTrader still cannot connect
- Confirm PropFirmConnector is installed and activated on this device. Recheck the NinjaTrader connection in step 4: use the issued Rithmic credentials and System LucidTrading, with Plug-in mode off. A successful provider login does not by itself confirm the add-on connection.
Copying trades after connecting
PropFirmConnector connects the Rithmic accounts to NinjaTrader; a separate trade copier handles orders.
Check that each intended account appears before configuring a leader and followers.
See how prop firm copy trading works
or compare NinjaTrader trade copiers.
Lucid’s copier policy
permits automated systems and trade copiers, subject to its trading rules. Traders remain responsible
for software errors and unintended outcomes.
Sources for this guide